FREE SHIPPING WORLD WIDE

Shipping

FREE SHIPPING WORLD WIDE

1.0: MOST ORDERS ARE SHIPPED WITHIN 5 BUSINESS DAYS WE GENERALLY PROCESS ORDERS WITHIN 72 HOURS ON BUSINESS DAYS. WE SHIPP OUT ALL ORDERS FROM OUR WAREHOUSE IN DÜSSELDORF GERMANY. WE SHIP OUT MONDAY TO FRIDAY 

2.0: AVERAGE SHIPPING DAYS FOR OUR FRE SHIPMENTS ARE FOR EUROPE 7-12 DAYS AND FOR THE REST OF THE WORLD 9-14 DAYS. PLEASE NOTE THIS CAN TAKE LONGER DURING HOLIDAYS PERIODS. 

3.0: ALL ITEMS ARE SHIPPED BY DEUTSCHE POST THERE IS NO TRACKING NUMBER ON THE SHIPMENTS TO BE ABLE  TO KEEP THE COST OF THE MASK AS LOW AS POSSIBLE FOR YOU. WE HAVE AN OPTION FOR EXPRESS DELIVERY BY UPS EXPRESS FOR A FLAT RATE.

4.0: SHIPPING TIME VARY DUE TO AVAILABILITY OF MERCHANDISE. ORDERS ARE NOT SHIPPED ON THE WEEKENDS OR HOLIDAYS.

5.0: ONCE OUR LOGISTIC DEPARTMENT HAS PROCESSED YOUR ORDER, WE WILL BE UNABLE TO MAKE ANY CHANGES IN YOUR ORDER.6.0: PLEASE MAKE SURE THAT THE SHIPPING ADDRESS IS CORRECT AS WE'RE UNABLE TO REDIRECT ORDERS ONCE THEY ARE ON THEIR WAY TO YOU

7.0: BEFORE WE CAN DISPATCH YOUR PURCHASES, WE MAY NEED TO CONFIRM YOUR DETAILS WITH YOUR CARD ISSUER. WE WILL DO OUR BEST TO KEEP DELAYS TO A MINIMUM

8.0: YOU WILL NEED TO COVER THE INGOING CUSTOMS COST OR TAXES SHOULD ANY BE INCURRED IN SHIPPING TO YOUR DESTINATION

9.0: WE ARE NOT RESPONSIBLE FOR ANY DELAYS CAUSDE BY THE CUSTOMS CLEARANCE OF THE DESTINATION COUNTRY.

10.0: THE COURIER  TRY 2 ATTEMPTS TO DELIVER YOUR ORDER. AFTER THE 2ND ATTEMPT IS FAILED THE PACKAGE WILL BE DESTROYED. IN CASE YOU ARE NOT HOME PLEASE CONTACT THE COURIER AND ARRANGE AN ALTERNATIVE DATE.

11.0: COSMO2 Inc. IS NOT RESPONSIBLE FOR THE PACKAGE AND THE CUSTOMER HAS FULL RESPONSIBILITY IF IT CAN'T BE DELIVERED AND GET DESTROYED BY THE COURIER.